Return Policy

In order to remain compliant with our regulatory agencies, Midwest Sperm Bank is no longer accepting the return of shipped vials.

However, all pre-paid orders that remain in our facility and are not shipped are eligible for our Buy-Back program. Per our program, you will receive 50% of the paid vial fees returned via check. If you would like to receive a refund, please call our office and speak with our staff. We can help confirm your current address. 

We’re Here Whenever You Need Us

Email

msbdg2@gmail.com

Phone

(630) 810-0217

Open Hours

Monday – Friday
8:00 AM – 5:00 PM

Address

4333 Main Street 
Downers Grove, IL 60515